About the Course

This course is designed in such a way that input would be taken from budding managers about the challenges they faced in their day-to-day role, expectations they have as well as take 360 degree input and feedback from stakeholders – direct reports, peers in inter-dependent departments, reporting managers and customers, where necessary. (This exercise needs to be done at corporate level thru questionnaire or one-to-one meeting and should be done prior to the workshop)

Note: This design is preliminary and subject to customization after interaction with stakeholders

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Course Level

Preliminary/ Intermediate

Course Duration

2 Days

Course Mode


1. Who should attend?

  • Practicing Managers of any industry sector

2. Course Benefits

  • Learn how to enhance your managerial effectiveness

3. Course Delivery Model

  • Conceptual lectures
  • Individual or group exercise
  • Videos (as applicable)

4. Program Deliverable

  • Presentation Material

  • 16 PDUs

5. Course Content

  • Module 1: New to the role?
  • Module 2: Difference between a Manager and a Leader
  • Module 3: It’s all about experience and expectations: A 2 way game
  • Module 4: Managing Teams
  • Module 5: Skills needed for all this
  • Module 6: Managing performance
  • Module 7: Coaching for performance
  • Module 8: Giving Feedback